Refund Policy

REFUNDS POLICY

There are a few important things to keep in mind when requesting for a refund:

Standard Refund Policy

- You have 3 calendar days to request for a refund from date of first initiation.

- You do not acquire services with any other credit restoration company during the duration of being enrolled with Jax Credit Services.

- Payments are not overdue and all payments due and owed to Jax Credit Services are current and made upon payment due date.

- Recent 3-bureau reports must be obtained or furnished to Jax Credit Services during the time of refund request.

HOW TO REQUEST FOR REFUND

To request for a refund, please contact us directly via email or via support ticket explaining the reason for the request for refund.

HOW REFUNDS ARE PROCESSED

Once we receive your request and upon approval, a refund is initiated immediately. The way your refund is processed depends on your original payment method:

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.